Terms of Service
Last updated: May 12, 2026
Agreement Overview
Welcome to JobLink Philippines. These Terms of Service ("Terms") constitute a legally binding agreement between you and JobLink Philippines regarding your access to and use of our job search platform, resume builder, AI features, and cold outreach tools. By accessing or using our services, you agree to comply with these Terms and our Privacy Policy.
1Eligibility & Acceptance
By accessing or using JobLink Philippines, you confirm that:
- You are at least 18 years old or of legal working age under Philippine labor standards
- You possess the legal capacity to enter into a binding contract under Philippine law
- You will provide accurate, current, and complete registration information
- You accept and agree to abide by all applicable Philippine laws, including the Cybercrime Prevention Act of 2012 (RA 10175) and Data Privacy Act (RA 10173)
2User Accounts & Security
When creating an account as a Jobseeker or an Employer:
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to notify us immediately of any unauthorized access or security breach involving your account
- You may not transfer, share, or sell your account credentials to third parties
- We reserve the right to suspend or terminate accounts containing falsified identities or misleading credentials
3Jobseeker Tools & Cold Outreach Policy
JobLink Philippines offers direct cold outreach tools that enable jobseekers to connect with prospective employers using their own configured SMTP credentials:
- Personal Responsibility: You are solely responsible for all email messages, subject lines, and resume attachments dispatched through your configured email account.
- Anti-Spam Compliance: You strictly agree not to use the Cold Outreach tool for mass unsolicited commercial spam, phishing, defamatory remarks, harassment, or unlawful solicitation.
- Fair Usage & Credits: Outreach emails consume allocated platform credits. You agree to use outreach tools in good faith solely for bona fide job applications and professional introductions.
- Deliverability Disclaimer: We do not guarantee that cold outreach emails will be delivered to inboxes, opened by recipients, or result in job interviews or employment offers.
4Employer Conduct & DOLE Compliance
Employers posting job vacancies and utilizing talent discovery tools must adhere to Philippine employment standards:
- Legitimate Vacancies: All job postings must represent genuine, currently available employment opportunities with accurate salary ranges and job descriptions.
- Strict Ban on Placement Fees: In accordance with Department of Labor and Employment (DOLE) rules, employers and recruiters are strictly prohibited from charging job applicants any recruitment, processing, or placement fees.
- Non-Discrimination: Job postings must comply with the Anti-Age Discrimination in Employment Act (RA 10911) and the Philippine Labor Code. Discriminatory listings based on age, gender, marital status, religion, or disability are strictly prohibited.
- Data Use Restrictions: Candidate resumes and contact details accessed through JobLink Philippines must be used exclusively for direct recruitment and hiring purposes.
5Paid Services, Credits & Refunds
Certain features on JobLink Philippines—including outreach credit packs and employer subscription tiers—are paid services:
- Pricing & Payment: Prices are quoted in Philippine Pesos (PHP) unless stated otherwise. Payments via QR Ph, GCash, Maya, and cards are processed securely via certified payment gateways.
- Digital Credits: Credits purchased for cold outreach or employer talent discovery are non-transferable, non-refundable once consumed, and carry no monetary cash-out value.
- Refund Policy: All digital credit and plan purchases are final. In the event of a verified technical billing error or duplicate charge, requests for adjustments may be submitted within 7 days of the transaction.
6AI-Assisted Features
JobLink Philippines incorporates artificial intelligence tools (including AI Talent Scout, AI Resume Match, and Smart Outreach drafting):
- AI-generated text, suggestions, and match scores are provided for informational and drafting assistance only
- Users maintain the final responsibility to review, edit, and verify the accuracy of all AI-generated content before sending or posting
- We make no warranties regarding the infallibility, completeness, or specific hiring outcomes of AI-driven recommendations
7Intellectual Property Rights
Your Content: You retain ownership of the resumes, cover letters, and portfolio media you create. You grant JobLink Philippines a limited license to host and display your content solely to provide the services.
Platform IP: The JobLink Philippines name, logo, UI design, codebase, matching algorithms, and documentation are the exclusive intellectual property of JobLink Philippines and protected under Philippine and international copyright laws.
8Prohibited Activities
You agree not to engage in any of the following activities:
- Scraping, crawling, or extracting platform data using automated bots without express written permission
- Attempting to bypass security controls, decrypt stored credentials, or access unauthorized databases
- Posting fake reviews, fraudulent job openings, or unauthorized third-party resumes
- Harassing, defrauding, or stalking other users, applicants, or employers
- Interfering with server infrastructure, introducing malware, or executing denial-of-service attacks
9Suspension & Termination
We reserve the right to suspend or permanently terminate user accounts immediately, with or without prior notice, if you violate these Terms, engage in fraudulent recruitment, abuse outreach features, or pose a security risk to the platform.
10Limitation of Liability
To the fullest extent permitted by Philippine law, JobLink Philippines shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including hiring decisions, employer interactions, loss of data, or email deliverability issues. Our total aggregate liability for any claim shall not exceed the amount paid by you to JobLink Philippines in the six (6) months preceding the incident.
11Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal action or proceeding arising under these Terms shall be instituted exclusively in the competent courts of the Philippines.
Questions Regarding Terms
If you have any questions or require clarification regarding these Terms of Service, please reach out to our team through our Contact Page.
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