Refund Policy

By purchasing a paid service on JobLink Philippines, you acknowledge and agree that:

• The price, service duration, and included features are those shown when you purchase
• Paid features are activated after payment confirmation
• Purchases are subject to the Terms of Service and the billing review process described below

Review the terms of your selected plan before purchasing:

• Plan access and usage limits follow the duration and allowances shown at checkout
• Refer to your plan details for expiry and renewal information

Paid features on JobLink Philippines support job seeking and recruitment. You understand and accept that:

• Purchasing a paid service does not guarantee a job offer, successful hire, or response to an application or message
• Review the available feature descriptions and plan limits to determine whether a service meets your needs

As stated in our Terms of Service, submit requests for billing adjustments within 7 days of the transaction:

• Duplicate Charges: If you were charged more than once for the same purchase, contact support with your transaction references so we can verify and resolve the duplicate payment with the payment provider
• Activation Failure: If payment succeeded but your purchased service was not activated, contact support with your transaction reference so we can investigate and restore access or coordinate a payment resolution

Initiating fraudulent payment disputes, false claims of unauthorized transactions after receiving a paid service, or chargeback abuse violates our Terms of Service. Account restrictions may apply in accordance with those terms.

If you experience any technical difficulties with your payment or service activation, please reach out with your transaction reference number and payment timestamp through our Contact Support Page or via email: