Privacy Policy
Last updated: May 12, 2026
Overview & Legal Framework
At JobLink Philippines, we are committed to upholding the privacy rights of our users in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and regulations issued by the National Privacy Commission (NPC). This Privacy Policy details how we collect, process, secure, and manage personal information when you use our job marketplace, resume builder, and outreach tools.
1Legal Bases for Processing
Under RA 10173, we process your personal data under the following lawful grounds:
- Consent: When you voluntarily register, create a profile, upload a resume, or connect outreach credentials.
- Performance of a Contract: To deliver requested services, such as routing job applications, matching candidates with employers, and facilitating hiring workflows.
- Legitimate Interests: To secure our systems, prevent fraudulent job postings or spam, verify platform activity, and enhance user experience.
- Legal Compliance: To satisfy statutory tax, accounting, or Philippine regulatory requirements when applicable.
2Information We Collect
We collect information necessary to connect jobseekers with opportunities and empower employer hiring:
- Account Credentials: Name, email address, password, and profile image (including Google OAuth / Firebase single sign-on data).
- Candidate & Professional Data: Job titles, work history, education, skills, portfolio links, social profile URLs (LinkedIn, GitHub, Portfolio), uploaded PDF resumes, and custom application notes.
- Employer & Company Details: Registered company name, industry, location, company logo, job postings, team member roles, and recruitment stages.
- Outreach & SMTP Configuration: Custom SMTP credentials (host, port, username, and AES-256 encrypted password) provided by jobseekers wishing to send direct cold outreach emails from their personal email addresses.
- Financial & Billing Records: Credit balance and transaction history. Note: Payment transactions via QR Ph, GCash, Maya, or debit/credit cards are securely handled directly by certified third-party payment gateways; JobLink Philippines does not store raw financial card or e-wallet PINs.
- Drafts & Device Data: Auto-saved resume drafts stored locally in your browser via LocalStorage, plus standard access logs, IP addresses, and session cookies for security and authentication.
3How We Use Your Information
Your information is used strictly for legitimate career and hiring purposes:
- Matching candidate profiles with relevant open positions and employer searches
- Facilitating seamless job applications and employer-candidate messaging
- Delivering user-initiated cold outreach emails with attached resumes through encrypted SMTP conduits
- Processing credit top-ups and subscriptions for premium outreach and recruitment features
- Delivering critical account alerts, job recommendations, and platform updates
- Protecting candidates from recruitment scams, malicious postings, and unauthorized account access
4AI & Automated Processing
JobLink Philippines provides intelligent features (such as AI Talent Scout, Smart Outreach drafting, and AI Job-Match assistance) to streamline the job search experience:
- Real-Time Assistance: Data sent to our AI services is processed ephemerally and securely via encrypted connections to generate insights, match rankings, or email drafts.
- No Public Model Training: Your private resumes, personal contact details, and application materials are never used to train public or foundational artificial intelligence models.
- Human Oversight: AI suggestions and drafts remain entirely within your control; outreach emails and applications are only submitted upon your explicit review and approval.
5Information Sharing & Disclosures
We do not sell, rent, or trade your personal data. We disclose information only in the following controlled scenarios:
- To hiring managers and employers when you apply for a job or mark your candidate profile as publicly visible
- To team members authorized within an employer's company workspace
- To trusted technical infrastructure partners (cloud hosting, database providers, email delivery services, and payment processors) under strict confidentiality agreements
- To government or legal authorities only when required by valid subpoena, court order, or Philippine law
6Data Security & Encryption
We implement comprehensive organizational and technical security safeguards:
- All platform traffic is encrypted in transit using industry-standard TLS / HTTPS
- User SMTP credentials configured for outreach are encrypted at rest using AES-256 encryption
- Strict database access rules and authentication controls prevent unauthorized exposure of candidate files and employer databases
- Continuous system monitoring to detect and thwart automated scraping, credential attacks, and fraudulent listings
7Account Deletion & Data Retention
You maintain full control over your account lifecycle:
- Active Accounts: We retain your data as long as your account is active to provide ongoing services.
- 30-Day Recovery Window: When you request account deletion, your profile and postings are immediately unlisted and hidden. You may restore your account within 30 days simply by signing back in.
- Permanent Removal: After the 30-day grace period, your personal data, resumes, saved items, and application records are permanently and irreversibly purged from our primary databases.
- Statutory Exceptions: Limited transaction and billing receipts may be preserved in anonymized form solely to satisfy legal, tax, or fraud-prevention obligations under Philippine law.
8Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you hold the following enforceable rights:
9Age Requirement & Minors
JobLink Philippines is intended for jobseekers and employers who have reached the legal age of majority (at least 18 years old) or the lawful minimum working age under Philippine labor standards. We do not knowingly collect or process personal data from children under 15 years of age.
Privacy Inquiries & Support
If you have any questions, requests regarding your data rights, or concerns about our privacy practices, our privacy support team is ready to assist you. Please reach out to us through our Contact Page or via email at joblinkph.official@gmail.com.
Related Legal & Compliance Documents
Explore other platform agreements and safety policies
Account rules, cold outreach terms, and employer standards
Philippine RA 10173 compliance and your 8 statutory rights
Session tokens, LocalStorage auto-save, and tracking rules
Employment guarantees and email deliverability limits
Guidelines to spot fraudulent postings and recruitment scams